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Old 10-13-2003 | 01:34 PM
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jackassflats
Spike
 
Joined: Aug 2003
Posts: 34
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From: AZ
Default Dt customer service

My EDT 300 broke again after 15 month of little use. Same problem, transmitter buttons won' t work. I paid $ 60 last time.

Send it in in September and they got it on the 11th. Haven' t heard anyting and they don' t answer their email. Nosy as I am I called and they had the guts to tell me that they haven' t got to it sofar. But they will call me with an estimate in the next four weeks.

I don' t know how may they sell, but that sounds like a lot of repairs to me and if anybody plans on buying an EDT collar, better buy a spare Inotek or Tri tronics too. I bought an Innotek last time when it was broke and that thing is still running hot and heavy.

DT don' t even have an 800# to call.

I am pissed.



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