Bushnell makes some decent products, but their customer service is severely lacking.
A few years ago I bought that Bino/rangefinder combo that bushnell put out. The 9volt battery wire came loose internally, and I couldnt solder it back on, without dissasembleing it, which would have obviously ruined it. So I sent it back to bushy, and in less than a week or so I had a brand new one at my door. I never even filled out a warranty card.
Come to think of it, I dont think Ive ever had a problem with any hunting or shooting related product, being fixed or replaced. Maybe I just been lucky