Some of the best coustomer service I have ever had was with RCBS who is still sending repair partsfor a loading press and dies I bought nearly 40 years ago.
Shop Vac is another company I will deal with after they sent a new vac motor to replace one I though only needed a new on off switch with in 3 days of a call to them.
Wish Allaidan hadas goodof customer service as the abovetwo companys.

Al