You were asking for FREE advice and got irritated when the shop didn't drop everything and give you a detailed explanation for something that you could learn on the internet?
He would have been smart to answer your questions, but he is certainly under no obligation to do so.
Owning an archery shop is something I couldn't do. I could handle the archery side of it, but not the people skills side. People asking for free stuff is ok if you are doing it as a hobby, but it would really irritate me if I were trying to make a living from it.
Most of the people coming in asking for free advice likely likely will never spend enough in a shop to justify the time spent on them. But no one can pick out the small minority who are on the verge of spending a couple thousand dollars. I think that is where I would fail and apparently that's where this shop is failing.
A small archery shop is a tough way to make a living anytime. With the poor economy the last few years, it's even harder.