Hmmm tough break, that can be frusturating my advice...do your own hunt.
Besides having a pair of other eyes and having some trained hunting advice(from what it seems like you did not get a lot of either) those are the two main advantages to having a guide. You can learn a whole lot more about hunting elk by observing the animals and reading up on things. If you are paying 4800K for a hunt and they did not do their job or did not really give the best possible service than that is asking too much. Get a hunting buddy to go with you and act as a second opinion(plus its much more fun to hunt with someone else) and help you pack it out and all that jazz. A guide can be very useful if they have a high success rate and/or if they are guiding on private property or a ranch. Try to get some more bang for your buck by getting a better guide.

PS. Don't feel like its unkind or rude to ask for better guide to hunter ratio or to ask for better guiding, its their job and your paying them.

Hope this helps but remember this is all MY opinion.