Bow Can Unexpectedly Break Apart
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: “The General” Compound Bows
Units: About 8,000
Manufacturer: BowTech Archery, of Eugene, Ore.
Hazard: The ends of the bow’s limbs can unexpectedly break during use and send fragments of the bow in the direction of the user or bystanders, posing a risk of injury.
Incidents/Injuries: The firm has received 255 reports of the bow’s limbs breaking, including 11 reports of lacerations, abrasions, or contusions when pieces from the breaking bow struck the user.
Description: This recall involves the “The General” compound bows hunting and target models with draw weights of 60 and 70 pounds that do not have a collet (see illustration below) in the limb. The bows measure about 31 inches long and have draw lengths of 26-30 inches. Hunting models were sold in real tree and mossy oak camouflage patterns. Target models were sold in gray, black, and wood-grain. The bows have laminated wood grips engraved with the word “BowTech” and a label with “The General” on the center pivot point of the bottom limb.
Sold at: Authorized BowTech Dealers nationwide from September 2007 through July 2008 for about $800.
Manufactured in: United States
Remedy: Consumers should immediately stop using the recalled bows and contact their dealer to schedule a free repair.
Consumer Contact: For more information, contact BowTech Archery at (888) 689-1289 anytime or visit the company’s Web site at
www.bowtecharchery.com
Send the link for this page to a friend! The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency’s jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC’s hotline at (800) 638-2772 or CPSC’s teletypewriter at (800) 638-8270, or visit CPSC’s web site at
www.cpsc.gov/talk.html. To join a CPSC email subscription list, please go to
https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain this release and recall information at CPSC’s Web site at
www.cpsc.gov.
Below is another very intersting detail:
LIFETIME WARRANTY
BowTech warranties its bows with a Lifetime Warranty to the original owner (except for the following exclusions). In short, if it breaks, we will fix it.
EXCLUSIONS
1. Original Owner. Warranty applies to the original owner only and is nontransferable.
2. Components Not Covered. Cables, strings, wheel bushings, bearings, paint and/or film dipped finishes are not included in warranty.
3. Damage Not Covered. Damage caused by abuse, mishandling, dry-firing, alteration or modification to original product, or shooting of arrows less than five grains per pound of draw weight may render the warranty void.
4. Warranty Card. For the Warranty to be in effect, the Warranty card must be completed and properly returned to BowTech – with a copy of the purchase receipt – within 30 days of purchase for Warranty to be in effect.
5. Authorized Dealer. The BowTech Warranty covers only bows bought from Authorized BowTech Dealers. Contact BowTech (888-689-1289) if you are unsure if the person you are buying from is an authorized dealer.
WARRANTY SERVICE
All products returned for warranty service should be returned to the dealer first for inspection and determination of any problem. Your sales representative or a customer service representative can help you determine if factory service is required or if your Pro Shop can repair the problem. The bow owner is responsible for the return freight to BowTech, and BowTech will in turn, pay for the return freight of the repaired product.
In the event that a bow must be returned for factory service, a Return Authorization (RA) number must first be obtained through your sales or customer service representative.
Bows returned to the factory without an RA number will be refused. All bows must include the following:
• A large, readable RA number on the outside of the box.
• A copy of the sales receipt if previously sold.
• Must be sent freight prepaid. No COD shipments will be accepted.
• Do not include accessories unless otherwise instructed. BowTech will not be responsible for loss or damage to any accessory left on the bow when shipped to BowTech.
• All methods of shipping by UPS or FED-EX only. Sender should insure all shipments.
• If your bow cannot be repaired, we reserve the right to replace your bow with a newer model.
• BowTech reserves the right to make parts substitutions on warranty coverage at BowTech’s sole discretion and for any reason.
TURNAROUND TIME
Our goal at BowTech with all warranty returns is to have the bow out the door, shipped back to you within 72 hours after receiving it in our facility. Our customers are our greatest assets and we will give you the highest quality, most efficient service in the industry.
Since there are so many people asking if Bowtech is a good company, well read above. If your still not convinced that your going to pay for a poor product, I can send you more evidence on why not to buy anything that this company makes. My dislike of this company is based on fact, not ideas. I hate to see honest working people get a bad product, especially one that could cost them the trophy of a lifetime..... or bodily harm.