I sent a 35 year old Ruger Mark 1 back to have it looked at because it started to jam. It turned out that the ejector was loose, it's riveted to the inside of receiver. I expected them to tighten the rivet. Instead they riveted a new ejector and then proceeded to go over the entire gun. The report said that the trigger pull was too heavy for their liking and the safety was stiff to operate. So they replaced the safety, trigger, sear and all associated springs. Then they gave me a new bolt main spring, an extractor claw and spring and a new magazine. The technician wrote on the receipt "Warranty work, no charge". Then they sent it back to me and refused to charge me for shipping. I just bought a gun for pocket carry and the choices that my budget allowed was either a Kel-tec P3AT or a Ruger LCP. I hope that I never have to send my LCP back for work, but if it ever becomes necessary I know that they'll take care of me properly.