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09-14-2003 | 07:32 AM
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Len in Maryland
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Feb 2003
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Baltimore Maryland USA
RE: pro shop
WOW, $10 and $20 per hour. I' m going to have to send all my work to these shops. After I pay my technicians a salary, pay their Social Security, pay their insurance, and pay some other incidental expenses, I' m way over those numbers. Then, if I want to keep the lights and HVAC on for them to work, I' m further into the red. Opps, I forgot about paying the rent. After all, they do need a place to work. And, don' t forget the maintanence, tools, shop insurances, permits, taxes, etc. Of course, I wouldn' t want to invest any money into new and unique items because I couldn' t make any profit. Danged, I forgot about ROI (Return on Investment). If I' m going to invest all this money to put people to work and to provide a PRO Shop for customers, WHY should I personally make any money????
I know that when I' m gone all the discount houses/mass merchants, and catalog sales outlets will provide the expertise that can presently be found in my shop. I know that customers will be able to get PROfessional advice from the high turnover employees at these places. After all, many of them are making minimum wage and have just gotten out of high school or are enhancing their income because they just aren' t making enough at their regular job.
Just venting.
Mitchmedic: If the person you took your bow to is a " Mathews Rep" and conducted himself in such a manner, you have every right to complain to Mathews. He has no right talking to you like that; but, has a right to charge you for shipping and disassembly/reassembly of any hardware on the bow. He should have told you ' up front' that the bow needed tuning and received your permission ' ahead of time' to do the work. PROPER tuning is done with the arrow. Cursory tuning, which shouldn' t be that much of a charge, should not be that expensive. Remember, he had to disassemble and reassemble your bow for shipment.
In my shop, if you purchase the bow from me, anything that goes wrong in the first year, except for the string and cables, is covered completely by us. We try to fix everything in the shop, including limb replacement to save you time; but, if the unit has to go back to the factory, we cover all expenses (for the first year). After the first year, we give those customers who bought a bow from us a discount on all labor.
Hope this helps you understand the situation a little better.
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