Well, I've heard from several sources that Bowtech customer service has seriously taken a hit in the past couple of years. I still hear good stories too.. so not all is lost but it's unfortunate that it's become hit-or-miss at all.
On the other hand, I've heard some really bad things about some other high profile bow companies as well.
But for some reason these bowtech threads in particular just become sniping posts. If you have a bad experience.. by all means it should be allowed to be posted. Pile on brand bashing posts will not be tolerated.
Posting something like 'some things never change' isn't the least bit helpful to the original poster or the issue at hand and is only a snipe at the moderation here.