Originally Posted by
ipscshooter
Understood. I guess that my personal experience piqued my curiosity as I've never had ANY problems with the Remingtons that I own and have never had to interact with their customer service group in almost 40 years of owning various Remington products. The only "quality" issue that I've personally seen, if you can call it that, is that their 700 ADL barrels now have that rough finish rather than being polished.
I'll give a perfect example, few years back I purchased an 870 Express Supermag combo in 12 ga. The vent rib barrel would not eject low brass, high brass was ok. Called Remington to see about either getting a replacement or sending it in to be polished. This is what I was told by Remington's customer service "Well you did buy the Express which isn't as highly polished as the Wingmaster" when asked what they were going to do for me the reply was "It is what it is, perhaps if you take the barrel to a smith to polish the chamber" when asked if they would cover it under the warranty "NO" was the answer. Now this was a 3 month old shotgun that didn't even have 50 rounds through it yet. I don't know about you but I expect a pump to feed and eject any ammo that it's chambered for be it low or high brass. Is that too much to expect, I think not.