Where did you buy it?
I noticed that some makers are now packing their guns in closed cell foam while others use styrofoam.
Minor damage can happen in the mail. Or if when the gun is received by the importer it isn't inspected and then it just gets passed on to the retailer.
Or if it is inspected but not closely enough and the damage isn't severe or noticed, then it doesn't get labeled as a factory second or a "scratch & dent".
I know that Traditions does that to some extent and marks some of their guns with an "S" for seconds and then sells them at a discount. The gun still carries the full factory waranty but it isn't being sold as a perfect gun.
Some badly functioning guns do make it through the importer's inspections since they're not testing them for function. But if they are sent back due to defects then they may have to replace it or fix it.
I'm not sure who pays the shipping costs when that happens but sometimes the consumer does get stuck paying some of them.
Scratch cover which is a stain can work on wood scratches and a dab of cold blue may help the barrel scratch.
It could always be worse.
Some gun shops are quite liberal about letting customers have access to handling new guns that are on display and dings and dents always happen. Sometimes the final price does makes up for those flaws. Other times you'll get a better gun the next time that you purchase one in the future.
It usually all works out in the end, even if you need to send the gun back at your expense because you just can't stand seeing the scratches. Then you can always buy an undamaged gun from another outfit.
It all depends on how angry it makes you feel I guess.
Calling the seller and complaining might make you feel better and you could end up receiving a discount over the phone. You never know but at least you can say that you tried to get some satisfaction from them.
Last edited by arcticap; 12-29-2009 at 01:18 AM.