I read where one guy had trouble with the connections on the inside of his Cuddeback,he ended getting his Wife to fit her smaller fingers in there and pull the contacts out a little further and it worked after that!

I had a Cuddeback Capture IR and it did the same thing,the batteries would show dead or it would completely loose the connection for some reason?I was affraid to mess with it and void the warranty...I ended up taking it back and getting a Moultrie I-60 and it works great!