If the hole is indeed a puncture then not much you can do other than try to repair. If it is a spot that has cracked and then opened up LaCrosse might send you a new pair. I had 2 year old boots crack at the ankle and sent them back and they sent me a new pair which cracked in the same place after another 2 years. I bought a pair of cabelas boots and they only made it for about 14 months and they cracked too. I wear them during ice fishing and am out all day every day. the cold and sun get to them and they wear quickly. My older LaCrosse boots are still in good shape since they are made with better rubber. They are all made in China now and the rubber isn't like it used to be when they were made in WI. I just bought a pair of muck woody max and will try them this year.