Doesn't service mean if you had a mechanical problem, it broke or failed due something you didn't do with it? Your complaint about the tree stand is a personal issue in that you don't like it. NOT because there was something faulty with it.
Hell, if I could return everything I bought and learned I wasn't happy with it.....my wife and I would be on cloud nine! Tell me this, when your bow starts to squeak and the paint is worn down and you’re not happy with it, are you going to try and return it for your money back? If you do and you get your money back, please let us know which company it was so others can do it too!
Sell it, quit crying the customers is always right and move on