Sorry to hear your frustrations. I have to honestly say Lone Wolf has done nothing BUT ACCOMODATE me in every way. They send me new lock nuts whenever I call and will replace my top half of my sit and climb if I cannot get the squeaking to stop, which I did with the new lock nuts. So, I can't agree with you at all. Sorry. I mean no disrespect, but if you didn't like the stand in the first place, you shouldn't have gotten it.