I had problems with mind also. From the time I got it it never took what I would call good pics. Sometimes it would lock up in setup mode. Last week when I checked it would not go into setup without a card. Put a card in and it did fine with the exceptions of a few lockups. I sent it back and replaced it with a Spypoint IR-A.
I think there are a lot of problems starting to show up with the Bushnells.