I liken it to if you bought a new car and on the first drive it broke down. I'm sure they would send a tow and fix the problem even if they had to send it back to the manufacturer. And I know they wouldn't be such a pimp to try and charge the customer for hauling it to and back from the manufacturer - or the tow to the dealership.
Except that the car dealer does get reimbursed from the manufacturer. The gun dealer does not.
He's going to call H&R today see what can be done. It was their F'up and they should absorb the cost.
Good luck but I doubt H&R will pay for shipping. Very very few manufacturers will pay shipping to them. They will typically pay the return shipping but not the shipping to get the gun to them.
Glad the gun is back and hopefully it shoots great for your nephew.
just to add, you can SEND the gun to h and r yourself, but for them to ship it directly back to you is a no-no. gotta be a transfer thru a licensed ffl. I know some companies or people might try this, but it can be a can of worms...
Completely wrong. It is absolutely legal for a person to ship a gun to the factory for repairs and the factory ship the gun directly back to the customer. It does not need to go through an FFL holder in either direction. Unfortunately there have been soooo many people that have spread misinformation about this subject that the average Joe doesn't know one way or the other.