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Old 08-26-2009 | 05:12 PM
  #12  
abraXXious
Spike
 
Joined: Aug 2009
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Exclamation Avoid!!!

Purchased a octagonal barrel pump 22 from Henry. Pump slide was binding - not cut out properly, screws MISSING, receiver made of cheap cast alloy with powder coating over the top and a trigger guard made out of molded plastic!!!

Spoke directly with Anthony Imperato, who seemed helpful. He offered to send a free rifle to make up for the inconvenience. Very generous offer that was not expected..... but after 3 months nothing ever came of it.

Henry = poorly manufactured disposable rifles with a customer service system that consists of promising the world and delivering sweet FA.

Not surprisingly, my SSAA coleagues have a very low opinion of Henry Repating Arms also.

...and if you get to read this Anthony, I have a little free customer service advice for you - "MAKE a promise, KEEP a promise."
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