Do the whiteout pics only happen during the day time? If so you know its a sun/glare problem. Maybe try turning the flash to off instead of auto. I know you will get no nite pics but it will tell you if its a flash and sun combo problem. one of the cams i have is an older/cheaper model and i get plenty of whiteout pics during daylight with flash on auto. Dont have the problem with my good cams tho.