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Old 08-26-2009 | 07:14 AM
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uncle matt
Giant Nontypical
 
Joined: Feb 2003
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From: Darien, IL
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Well we stopped in to pick it up, the repair ticket said REPLACED EJECTOR, EJECTOR SPRING & TESTED - OK.

Then he guy says, "You owe me $19.00 for shipping."

My nephew told him no way. It should be covered by warranty. This is a brand new gun with a problem that has absolutely nothing to do with me. I'm already out money for slugs to get it zerod in and now I have to put more money in slugs to get it or atleast make sure it's zeroed again.

The guy was just an employee and seemed to understand where my nephew was coming from. He's going to call H&R today see what can be done. It was their F'up and they should absorb the cost.

I liken it to if you bought a new car and on the first drive it broke down. I'm sure they would send a tow and fix the problem even if they had to send it back to the manufacturer. And I know they wouldn't be such a pimp to try and charge the customer for hauling it to and back from the manufacturer - or the tow to the dealership.

Hopefully H&R will absorb the addidtional costs stemming from their mistake.
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