Gee Nub talk about trials and tribulations.
I agree with Arthur seeing the bow is new I would be making a trip to the pro shop and putting in a warranty claim.
I have only twisted my cables up once on both my Pat Dually and Pro40 Dually.
They have not moved since maybe I just got lucky.
Both by bows are shot everyday so as to guess how many shot I have through either I dont know as it is more than I have fingers and toes so I cant count that high