Didn't say you couldn't email lots of companies, just not your best bet to get something taken care of.

Email is the easiest for a consumer, but many times never makes it where it should go and then many times does not get the attention it deserves. I'm not saying it's right but it does happen with many, many companies. If I really want to get an issue resolved I'll pick up the phone and talk to a person or at least leave a message. BowTech's customer service is as good as any other company I've dealt with.

I've found in my many years as a dealer as well as a consumer that most companies go above and beyond when it comes to customer service, but then again you will Never please everybody regardless of how hard you try. That's just a fact of life!

Dan