Grizzlybear, You know you have nothing to loose. Go back to Bass Pro and talk to the store manager.Be polite but tell him the problems you' ve encountered. That you don' t have time to wait for Ruger to repair it. You bought a new rifle and expected to get a new rifle without defects. If that doesn' t help call the main office in Springfield MO.Get the store managers name and his store number so when you call Springfield you have the inf they' ll probably ask.I was in a Bass Pro over the 4th of July in Ft.Lauderdale FL.I saw some used guns there.I don' t know if they sell them or somehow were trade ins. I was surprised to see them there.They weren' t on the racks but I saw them by the door going into the stock room. If that' s the case there is no reason why they can' t exchange your Ruger.Store Policy or not. The manager can bend the policy if necessary.All you have to loose is a little of your time and probably have allot to gain.That' s just a suggestion.
Ruger Redhawk