ORIGINAL: Gamblinman
ORIGINAL: Peck1524
I prefer the Hevi-13's. Was seriously looking into the Nitro loads, even with the added cost, due to the great results I was hearing everyone having with them. But since there customer service SUCKS, I decided not to give them any of my money. The Hevi-13's pattern extremely well out of my 1300.
Since you haven't used, nor purchased any Nitro's, what may I ask has established such a poor rating of Nitro customer service in your opinion? I have dealt with Ray and Sandy for years, and have found their customer service quite acceptable. Any problems that I have had (several), have been addressed promptly and completed swiftly.
If were going to make an assessment of the value of another, please, lets use personal experience, and not hearsay, to make an objective evaluation. It is far better to be silent, than sound offand remove all doubt.
My poor rating was due to MANY unanswered phone calls and e-mails. So yes, my opinion of Nitro Companyis from personal experience. I didn't have the chance to use or purchase any of their ammunition because due to theirpoorcustomer service I had many unanswered questions. Just as everyone likes to show the great patterns they get from these loads, which I must say are amazing, I also believe a companies shortfalls should also be put out there for everyone to see. As for the heresay, I have heard numerous complaints similiar to mine. But my orginal post was regarding my own personnal experience, not that of others as you wrongly assummed.