fastetti

Keep trying the phone number. I believe they only have 2 people that work the phone lines for the entire state.It took me a while to get through but once I did it was very helpful. Trying earlier in the morning, that is what I did.I had some problems with mine in October and the gentleman that was working was very helpful. It sounded like all people do is call and yell where there cards are at so if your polite it is usually a breathe of fresh air for them. Also, ask if there is a hold on it for any reason. I was told mine was going out the next day but then had a return phone call saying they couldn't send it out because my Drivers license had expired (which I didn't realize). If I wouldn't have been polite and the gentleman would have not called me back, I'd still be waiting for mine. Good luck though, not only is this president ruining our economy but making it even tougher to buy a gun in Illinois.