Hi there,
Dealing with retail Jewelers in big stores can be a pain. My father might be able to help you out though. He is a custom jeweler and repairman. He can also help you without using metal. However, there is always silver. You might check out his website. Sorry, that it is a work in progress still, but it has great ideas. You can write to my mom or call her, for any questions. The website is
www.garittys.com.
Hope that helps with some ideas.
Have a Merry Christmas!!!