These things do happen.I bought a new lawn tractor from Home Depot.I wanted one in the box.Since they didn' t have one,they told me they would delivery it free if I took one already set up.When it was delivered I noticed a plug in the tire.The driver went to get me a new tire. I noticed then that it was a used mower with grass and yard rubbish jammed in the deck. One call to Atlanta resolved that problem.I had a brand new tractor in an hour or two.I received an apology from Atlanta and the store' s manager I bought it from.I' m sure it was an error.It' s a possibilty it was an error in your case too.I do most of my dealing with www.Midsouthshooterssupply.com I never had a problem using them.
Ruger Redhawk