ORIGINAL: GMMAT
The age card was played.....because at 17yrs....you don't have a clue about what good customer service v bad is. When you've been in the business world a few years you'll know what I'm talking about. That isn't a slam on anyone. It's life.
I'm happy you're somewhat self-sufficient, Trevor. My son, too, mows a few yards for his spending money. I know. I bought his lawn mower. I bought his leaf blower. "His" business, I suppose....but ....well....you know

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So you've bought a truck and all your hunting gear on less than $15K gross? What's your profit margin? Expenditures?
My son only knows he gets $50 to do the neighbor's yard. He doesn't think about the cost of equipment/fuel/maintenance/TIME/etc....
So when a teenager talks to me about customer service (really, Trevor....you couldn't have just let it go???).....I have to guffaw. I tried to pick no fight with you. I pointed out your naivety. That's all. It's naive to think a company has NO issues requiring good customer service.
I meant no disrespect to the generation .......heck I don't know what you guys call yourselves.
At the same time id urge you to consider that not all of us young guys are as naive as you are stereotyping and alot more self-sufficient than the majority.