The age card was played.....because at 17yrs....you don't have a clue about what good customer service v bad is. When you've been in the business world a few years you'll know what I'm talking about. That isn't a slam on anyone. It's life.
I'm happy you're somewhat self-sufficient, Trevor. My son, too, mows a few yards for his spending money. I know. I bought his lawn mower. I bought his leaf blower. "His" business, I suppose....but ....well....you know

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So you've bought a truck and all your hunting gear on less than $15K gross? What's your profit margin? Expenditures?
My son only knows he gets $50 to do the neighbor's yard. He doesn't think about the cost of equipment/fuel/maintenance/TIME/etc....
So when a teenager talks to me about customer service (really, Trevor....you couldn't have just let it go???).....I have to guffaw. I tried to pick no fight with you. I pointed out your naivety. That's all. It's naive to think a company has NO issues requiring good customer service.
I meant no disrespect to the generation .......heck I don't know what you guys call yourselves.