I agree with SwampCollie.

Tell your shop to call Todd in warranty. He is quick to get anything and everything I have ever needed concerning warranty parts. Usually something like this is shipped 3 day air no questions asked.

Honestly, Idon't know why your shop didn't swap you bows if you only had it a couple of days and had a problem like this with it. I have done that before for customers and fixed the bow when the parts came in.