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Old 10-24-2008 | 09:51 AM
  #23  
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BrutalAttack
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Joined: Apr 2004
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Default RE: This is to everyone waiting for a reason...

Well, there wasahiccup with the first attempt atshipping. The tracking number that I got showed the package hadn't even been picked up by UPS after a week.Steve saidthis was a problem with UPS.

Steve was good enough to send it 2nd day air and I recieved it yesterday. I looked it over last night and so far I'm very impressed with the quality.

I didn't see any "something extra" inthe boxbut he must be talking about the new membranes for the remote which he said he will send one out when he gets them, and that'sfine.

I've got it charging and this weekend I'll be using it to call wolves and cats.

What I find interesting is that when I emailed Steve to ask about why it appeared the shipment never left, he got back to me, literally in minutes.

Which is really what thiswas all about.

Any kind of communication would have prevented this whole situation. And by 'communication' I don't mean 2 months after the fact.

I totally understand that if he had problems with his subcontractor it would have been extremely difficult for him to get my order out.

To me, that's irrelevant.

Regardless of the reason for the delay, he did not contact either of us until almost two months later, after Iwas forced to make a big stink about it.

All he would have had to do is a) return my calls or b) reply to one of my emails.

And for the record, I never sent an email to him from the one he posted. I sent them from my gmail account and all they had to do was reply to it.

Had someone let us know at any point in time, that there was a delay, I would have totally understood.

It was the principle of the matter that they had my money, and all I had was 2 months of complete silence. We didn't even know there WAS a delay.

So I just wanted to get that straight with everyone.

In the end, he provided the product that I paid for, after some prodding.

Assuming he has this supply issue ironed out, which I think he does, I don't think anyone will be disappointed with the service.

You certainly won't be disppointed with the quality of the product, and I'll post more about it when I get back from this trip.

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