ORIGINAL: minaskasteve
Casey,
I just talked to your dad again today. We have been in contact with him since you placed the order? Just like I emailed himyou will be receiving tracking information tomorrow on your M1/Sidewinder combo order. I am sorry for the delay and I can promise you that we have done everything we possibly could to get our circuit boards in as quickly as possible. They will start shipping out tomorrow. I thank you for your patients.
I'm pleased to see that you appear to be taking the necessary steps to resolve this matter. I'm looking forward to recieving my order.
I'm disappointed that it took something like this for you to communicate to me what was going on.
Obviously situations like this are not fun for anyone.
The last thing I want is a hassle, and having to spend extra time and energy tracking down my order.
I called and no one answered. No one returned my calls. No one responded to my emails regarding the status of my order.
My credit card is charged, I never recieve my order, an explanation, or even an update after nearly 2 months, regardless of my efforts to find out the status of my order.
I'm sure you can see where I"m coming from.
Not acceptable.
Once I recieve the order and everything appears to be satisfactory, I will consider this matter closed.
Thank you.