I have had similar bad luck with customer support from Nikon (scopes and binos) so I stopped buying any of their gear a few years back. So when it came time for a laser, I went Bushnell. At the time it was the only 1k+ model that was also waterproof. I really liked the Leica (the red LED is WAY better display) but my Bushnell 1500 works very well. It's about 2-3 years old now, wish I'd got the one with ARC but it works just great. Reason I went with the 1k+ yard model is ranging deer/elk out to 500 yards is hard for a rangefinder that only goes up to 600-800. Not that I shoot them that far but I want to know if the animal is 500 yards away so I know if I can close that last 100-150 yards I can take the shot. Plus where I hunt it's wide open sage brush country so long shots are the norm. I also insisted on waterproof as most hunts have a day or two of snow/rain it seems and I'm not going to lose another $300 or so trying to use an expensive piece of glass in the rain that's not waterproof.