Just remember the problems shimming can cause ;D

hntbambi - your zeroing experience is STANDARD on Omegas/Encores. Cut shims for the back of the mount (4?) from the curved side of a soda can, or use Burris Signature rings for which you can get inserts that allow you to tilt the scope in the rings. I did BOTH to my Omega so I have adjustment to go past 400 yds if I desire.

In T/Cs defense, I'm sure lots of people with guns that are fine call in complaining (they don't know how to shoot, try 150gr charges, etc). In my experience and second-hand knowledge they always end up making it right.I had issues with my front sling stud pulling out when brand new, I complained when the first fix did not work and I had to pay to ship it again and they returned it fixed very well with 80 Shockwave bullets to make up for the shipping.