ORIGINAL: lyuv
"Problems"? these are not problems.
I guess you didnt buy the recommended 0.5" arrows (by Barnett), so sure the holder didnt hold.
The safety is there for a reason. Liability issues demanded disabling the common but un-safe habit of people to engage the hazardous "fire" position.
And the trigger - Well, the "Breeze Trigger (TM)" is a unique feature of Barnett (pat. pending) offered free for a limited time. Be thankful.
I really dont understand your problem in getting the customer service. True, they didnt unswer any of my mails, but they did talk to me on the phone 3 times, and gave me an exiting variety of 3 different (and conflicting) answers to the same question.
Was this supposed to help the poor guy? Thirty-nine posts and you are an expert? This person comes online looking for help and you bury him in crap?
Wiggy, ignore this trashing you got. Get a hold of David at Wyvern Creations or Danny Miller at Horizonal Archery. You will not be guided wrong. BTW, it does not sound like you've done anything wrong.