I have a 38 off duty that I bought new. After about of box of shells I had some timing problems with the cylinder. I took it to bass pro shop and they sent it to charter arms. It took several weeks to get it back, but no charge and I've had no other problems. I like the way the gun feels, shoots, looks, and how easy it is to conceal.
http://www.charterfirearms.com/products/Charter_Off_Duty_53811.html