I have the gamewatcher40 model with the 4 megapixel. I got it at Walmart for 100.00.last summer and worked good for last season and really easy to use. This season it didn't work so I called moultrie. Unfortunaltely i didn't keep the reciept but the service rep said if i could find a copy of my statement to send that in and that might be good enough so I did. That was a few days ago so i will tell you if the customer service is any good in a couple of weeks.