First off, lose the football and serve it in your down cable. I use the Ripcord on all my Diamond bows with a small amount of moleskin on the shelf. They all make a small noise when released but, have someone else judge the noise. It probably isn't as loud as you think.

If you think the rest is faulty, call Keith at Ripcord. They are great over there and will get it right if that's the case.