Greg if I could say one thing that differentiate the shop I go to from others is your are more then just a customer to them. You get that friendly hello, great convo, and usually if its something
minor you need done and you ask whats the charge, I usually get ahh nothing. To me these people are somebody you just keep coming back to and actually become friends.
Pretty cool if you ask me. They tell it to you straight and have never pushed anything on me and if I ask if I did need something or to change something most of the time I get talked out of it.
If it aint broke why fix it. They have been there for me.
I know you ask for those who worked there but feedback is just as good bro.

T