cayugad

I only had to use Lyman's customer service once. Unknow to me, the thimble rib screws were loose on my Trade Rifle. I pulled the ramrod out of the thimble rib, outside of course, and the thimble rib fell to the ground and the small screws were lost to the world I call lawn. I called Lyman's customer service, explained what happened and they said as soon as they could they would mail me more of them which they did. I admit that I had to wait about three weeks to get the screws, but that was explained over the telephone to me, that they were currently out of stock of them and had to wait for the next shipment of parts from Italy.