ORIGINAL: Pavomesa
I know how you feel about "waiting" BC. None of us can stand much of this when it's got our reloading shut down. Usually if someone tells me to send something back for them to examine, I just throw it away and buy a different brand. I don't wait very well either.
If they ask you to send it back, quite often they are wanting to determine how it let their customer down in hopes of improving quality. Maybe a manufacturing defect, maybe a QC person needing more training, etc...