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Old 02-03-2008 | 06:38 PM
  #11  
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Hotburn76
 
Joined: Oct 2005
Posts: 3,286
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From: Findlay, Ohio
Default RE: RCBS Customer service?

Just wanted to give you guys a update on my service with RCBS.

I made this post on a Tuesday and ten days later, a Thursday, I had my parts. Over all I would say I was treated good and am happy. When I called they did not even know if I really even had a trimmer, only took my word for it. They did not ask about cabelas or anything. One thing they asked was exactly what I needed and my address. According to the package it came from California. Is ten days to long? not sure, but I was in no hurry. If I had to give more money or anything I may have started to get impatient. RCBS sent the stuff on word alone and trusted me on what I needed. So, over all I will give them for a grade, A-, could have been a tad faster, had I needed it soon it could have been a problem, but they took care of it. RCBS is great to work with IMO!
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