I had a post on here about a week ago about some trouble with the drop zone. The cord had come undone inside the rest. I was dissapointed at first but with one email to TR I had the problem fixed by next day air. The president emailed me back and admitted that since I got one of the first rests his workers could have easily not domed the cord well enough. Never have I been so happy with customer service. I am shooting the drop zone on a mathews legacy and it really is awesome. I never new it was possible to shoot this accurate, especially me. You flat out cannot hear the rest drop. I don' t think you go wrong with this rest.