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Old 01-28-2008, 02:41 PM
  #23  
OHbowhntr
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Join Date: Feb 2007
Location: SE Ohio
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Default RE: Bow Warranty - have you ever had to use it?

I cracked the limb very severely on a USED Browning bow back in the early 90's, and was told they had a lifetime warranty, even on used bows. Well, I called the company, and told them what I had and what had happened, and they asked me to get a bow box from my local dealer, and send it too them and they would fix it, "FREE OF CHARGE!!!!" I sent the bow out, and got it back within a week with NEW strings, cables, limbs, a refitted riser, and new "wheels," plus a $7 and change check for the shipping I paid to sent it to them. That was GREAT customer service. Now Browning is no longer "Browning," but the service back then was WAY above and beyond what I expected. I think from what I've heard most companies have pretty good customer service, though I know of a couple of guys who have had issues with their "SOLOCAM" bows and not gotten good service either time.
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