When we originally bought this bow last yearI noticed that some of the bushings were a little worn on the top axle. I called Parker and they sent out new bushings to us for free,I had them in 2 days. My Dad has one of their bows for a couple of years now and it has held up very well. I guess right now they are not doing anything outstanding in the performance department so they get overlooked sometimes. I think they make a good solid product and have good customer support.