Typically when a product is introduced to the public it is given to an independent tester for feed back and/or testing, tools, toys, clothes, cars.. Often it is given to two, one is unbiased and the other is used for advertising reasons.
Testing is not done in a back yard, it done by machines that will work that particular tool tens of thousands of times, not a few.
The guys are just looking out for you, you are dealing with raw energy, energy that is connected to a human being, a human being that has an investment in what they are applying it to. We are just the public, you should not be "pi$$ed" at what people have to say, nor be looking at it as a "negative attitude", you should look at it for what it really is, feedback.
I shoot every day, my bow equipment is used in the rain, snow, freezing rain and it gets used thousands of times, when I buy something I want the confidence that that item was tested while covered in snow, or someone in the past has banged the ice off it against a stump just like I would in the real world. And more importantly I would like to know that if something did go wrong the supplier/manufacturer has enough liability to compensate me in the event of a lost eye or broken bone.
Is that negative to you?
You aren't introducing a foam handle for a garden rake, you are presenting a mechanism that is there to restrain 200+ LBS of energy that someone is without doubt going to be sticking their hands in. You need to listen to what people are saying and asking and grow from it, not get "pi$$ed".
Have you tested it after being wet? Frozen? Covered in dirt and mud/snow.. Not everyone lives in Florida, these are things that need to be looked after.
I couldn't begin to tell you how many times my equiptment falls into the snow/slush trying to fumble with it with big ol' gloves on.
It's just feedback rev, take it for what it is.