ORIGINAL: oldwun
It is good to hear about the great service we get from vendors. Sometimes only bad press is all we hear. I have had excellent service from 99.9999% of the vendors I deal with.
Me too, but I was really impressed with how fast I got this order, I truly wasn't expecting it until next week. However every once in a while you deal with one that leaves a sour taste in your mouth, for instance: I 've wanted a Benelli SBE for many years, when they came out with the SBE II I said "gotta have it" but I don't like to buy somehting the first year it comes out...I like to give them a couple years to work the kinks out. The SBE II was the same way, I had heard of some things on the 2004 models that were unfavorable and so I waited, come 2006 I went to a gun shop in Southaven and made the purchase (they were quite nice when I made the purchase) of what I thought was a new (as presented and priced) gun. after I got home I was still undecided if I had chosen the right one and called the gun shop to see what there return policy was in case I decided I wanted the other model (before ever shooting it) and was very rudely told they had a no returns no exceptions policy but would buy the gun back at a much lower price than what they sold it to me for. after some further examination of the gun I found powder residue in the action of the gun then I discovered one of the problems that people were having with one of the early models (very stiff safety.my fault for not noticing in the store) I contracted Benelli and was very pleased with their customer service; I shipped them the trigger assembly, they fixed the safety and shipped it back in short order. But while I was in contact with them I had them run the serial number.....2004 model!!! Never again will I grace that store with my presence except to tell them what I think of them and to tell any customers, they may have, what I think of them(the store, not the customers) and they sure won't get any more of my hard earned money. The only regret I have is that I helped their profit margin, love the gun, can't stand the people I bought it from.