Here about a year ago I contacted about two hundred different manufacturers in the archery industry trying to find interest or a sponser for a Kansas bowhunting web page. I heard back from about six. Sent it out again. Got about four more responses. Bottom line, is the archery industry is full of little mom and pop shops and overall they arent cash cows. They dont always have the best or can afford a good p.r. setup. Now Mathews on the other hand has no excuse. Had a limb blow up on my Q2 right before the start of the season. It was a definately a major pain in the butt dealing with them. It almost made me sell the bow, except it shoots to good. Its just another one of those, depends on who you deal with in the warrenty department deals and how many bows your dealer sells, and their amount of pull. I have heard others who were treated like they owned major stock in the company. My dealer had only been selling them about a year, so Im sure that had something to do with it. Anyway, Id just keep emailing them untill someone pays attention.Its tough, but unfortunatley thats how things work.