Considering they don't feature scopes on their website I wonder if they did at one point and discontinued them. Trijicon requires the lamp to be changed out every I think 7-15 years not sure of the time frame. That is not covered by warranty. The scope is very rugged and no complaints about them breaking . Not sure how their customer service stacks up with companies that make similiar scopes that sell for similiar amount of money. I like the accupoints myself and have always wanted one for a deer rifle scope maybe I'll get one this year. They have great glass in them as well.