True, but for many manufactures the shop and the company are one and the same. The company demands you go through the shop. They should be a lot more picky as to who they let be the face of their company. Or, let people deal directly with the company.

Case in point. A guy bought a bow recently and noticed the strings around the peep were cut. The "pro" did it deliberatly to fit the peep. He then kept the bow for weeks until he put a new string on.He claimed it was under warranty. The company got some kind of line from the guy I'm sure since most companys do not cover this kind of thing for this very reason.

Kind of poetic justice. The company got spit blown back in it's face.